Microsoft Outlook 2002/2003

Open Outlook.

At the top of the page click on the 'Tools' menu and then select 'E-mail Accounts...'.

Put a dot in 'View or change Existing e-mail accounts' and click 'Next'.

Select the email account that you have been using to access your email account then click the 'Change...' button.

Review and update your settings as outlined below.

  • Your Name: Ensure this field is populated with Your Full Name as you would like it to appear in your outgoing email messages.
  • E-mail Address: Replace your username with your full primary email address e.g.
  • Incoming mail server (POP3): Replace with:
    IMPORTANT: If your Outlook is showing Incoming mail server (IMAP): (instead of POP3), change the setting to:
  • Outgoing mail server (SMTP): Replace with
  • User Name: Replace with your full primary email address, e.g.
  • Password: This should remain the same.

Once these settings are updated, click on the 'More Settings...' button.

Click the 'Outgoing Server' tab at the top of the screen.

Put a checkmark in 'My outgoing server (SMTP) requires authentication' and make sure that the dot is in 'Use same settings as my incoming mail server'.

Click on the 'Advanced' tab at the top.

Make sure that your settings look like the settings shown in this screenshot.

Place a check mark under This server requires an encrypted connection (SSL) for both the Incomming server and Outgoing server.
Your Server Port Numbers, should appear as shown, with 995 for Incoming server (POP3), and 465 for Outgoing server (SMTP).
IMPORTANT: If your incoming server settings show IMAP instead of POP3, use port 993.

Click the 'OK', 'Next' and then 'Finish' buttons and now you should be able to send and receive email.