Microsoft Outlook 2002/2003

Open Outlook.

At the top of the page click on the 'Tools' menu and then select 'E-mail Accounts...'.

Put a dot in 'View or change Existing e-mail accounts' and click 'Next'.

Select the problematic email account and click the 'Change...' button.

Make sure that your settings look like the settings shown in this screenshot.

The following are the most important:

  • 'Your Name':
    Replace with: Your Name
  • 'E-mail Address':
    Replace with: username@hopitelecom.net
  • 'Incoming mail server (POP3)':
    Replace with: pop.hopitelecom.net
  • 'Outgoing mail server (SMTP)':
    Replace with: smtpauth.hopitelecom.net
  • 'User Name':
    Replace with: username@hopitelecom.net
  • 'Password':
    Replace with: Your password.

Once your settings look like the settings shown in this screenshot, click on the 'More Settings...' button in the bottom right hand corner.

Click the 'Outgoing Server' tab at the top of the screen.

Put a checkmark in 'My outgoing server (SMTP) requires authentication' and make sure that the dot is in 'Use same settings as my incoming mail server'.

Click on the 'Advanced' tab at the top.

Make sure that your settings look like the settings shown in this screenshot.

Click the 'OK', 'Next' and then 'Finish' buttons and now you should be able to send and receive email.