Macintosh - Mail

Open Macintosh Mail.

Click on the 'Mail' menu and then click 'Preferences...'.

This will bring up the 'General' category.

Make sure that your settings look like the settings shown in this screenshot.

The following are the most important:

  • 'Check for new mail':
    Change it to 'Every 15 minutes'

Click on the 'Accounts' category at the top.

This will show all your email accounts listed on the left hand list. Click on the problematic account and make sure the 'Account Information' tab is selected.

The settings of the selected account will appear in the right side. Make sure that your settings look like the settings shown in this screenshot.

The following are the most important:

  • 'Email Address':
    Replace with: username@hopitelecom.net
  • 'Full Name':
    Replace with: Your Name
  • 'Incoming Mail Server':
    Replace with: pop.hopitelecom.net
  • 'User Name':
    Replace with: username@hopitelecom.net
  • 'Password':
    Your Password.

Once your settings look like the settings shown in this screenshot, click on the 'Server Settings...' button below 'Outgoing Mail Server (SMTP)' at the bottom of the screen.

The settings for your outgoing mail server (SMTP) are shown here. Make sure that your settings look like the settings shown in this screenshot.

The following are the most important:

  • 'Outgoing Mail Server':
    Replace with: smtpauth.hopitelecom.net
  • 'Authentication':
    Change to 'Password'
  • 'User Name':
    Replace with: username@hopitelecom.net
  • 'Password':
    Your password.

Click 'OK' to return to the main 'Account Information' screen. Click on the 'Advanced' tab for the account.

Make sure that your settings look like the settings shown in this screenshot.

The following are the most important:

  • 'Remove copy from server after retrieving a message':
    Make sure this has a checkmark in the box and change the drop down menu to show 'Right away'

Close the 'Accounts' window and save any changes if it prompts you. You should now be able to send and receive email.